AI Prioritization
Written By Dearflow Team
Last updated 5 months ago
In today's fast-paced digital world, managing an overflowing inbox can be a challenge. Our AI Prioritization feature is designed to cut through the noise, ensuring that the most critical communications always reach you. This intelligent system analyzes your incoming emails and assigns an "importance score," intuitively prioritizing what truly demands your attention.
How AI Prioritization Works:
At its core, AI Prioritization leverages sophisticated algorithms to evaluate each email's significance. When an email's importance score surpasses a dynamic threshold of 90, Flora, your intelligent assistant, will proactively notify you. These immediate alerts are delivered through your preferred channels β either via WhatsApp or directly through the Dearflow mobile application β guaranteeing that crucial information is never overlooked, even when you're away from your desktop.
The Pillars of Importance Assessment:
Flora's ability to discern email importance is built upon a multi-faceted analysis, drawing insights from several key areas:
Email Context: This is the foundational layer of analysis. Flora delves into the content and subject line of each email, identifying keywords, phrases, and overall sentiment that indicate urgency or significance. For instance, emails containing terms like "urgent," "deadline," "action required," or related to ongoing critical projects will inherently receive higher importance scores.
Contact Information: The sender's identity plays a vital role. Flora understands your relationships with different contacts. Emails from key colleagues, clients, family members, or individuals designated as VIPs will be assigned a higher priority. This also extends to recognizing patterns in communication frequency and the typical nature of exchanges with specific contacts.
Past Behavior: Flora is a learning system, constantly adapting to your unique communication patterns. It meticulously observes how you've handled similar emails in the past. Did you respond immediately to certain types of inquiries? Did you mark specific senders as important? This historical data forms a powerful predictive model, allowing Flora to anticipate your needs based on your established habits. If you consistently act on emails about project updates, Flora will learn to prioritize them accordingly.
Flora's Memory (Learned Behavior): This is where AI Prioritization truly shines. Beyond explicit rules or pre-defined patterns, Flora builds a personalized "memory" based on your continuous interactions and implicit preferences. Over time, Flora learns from your overall behavior β which emails you open first, which you reply to promptly, which you archive without reading, and so on. This continuous learning refines the importance scoring, making it increasingly accurate and tailored to your individual workflow and priorities. For example, if you frequently forward specific types of internal reports, Flora will recognize their inherent importance to you.
Your Preferences, Your Control:
We understand that "importance" is subjective and can evolve. That's why AI Prioritization is designed with your control in mind. You are never locked into pre-set preferences. Should your priorities shift, or if you wish to fine-tune how Flora assesses email importance, simply engage with Flora through the AI chat interface. A simple conversation, such as "Flora, please prioritize emails from the 'Marketing Team' higher," or "Flora, I no longer need urgent notifications for newsletters," is all it takes to adjust your settings. This intuitive conversational control ensures that AI Prioritization always aligns with your current needs, empowering you to maintain focus on what truly matters.