Follow-up

Written By Dearflow Team

Last updated 5 months ago

In today's interconnected world, timely follow-ups are critical for maintaining relationships, closing deals, and ensuring projects stay on track. Dearflow's "Follow-up" feature, powered by your intelligent AI assistant, Flora, ensures you never miss an opportunity to reconnect. Flora proactively identifies when a follow-up is needed and helps you craft perfect messages, ensuring your communications are always effective and timely.

How Flora's Follow-up Feature Works: Proactive and Personalized Reminders

Flora employs sophisticated AI to anticipate your follow-up needs, drawing from two primary sources:

1. AI-Driven Deadline Detection from Email Content:

Flora intelligently scans your incoming and outgoing email communications for phrases and keywords that indicate deadlines, action items, or expected responses. This proactive monitoring ensures you're reminded to follow up before a critical date passes.

  • Intelligent Content Analysis: Flora analyzes the body and subject lines of your emails for terms like "by [date]," "due [date]," "awaiting your response," "please confirm by," or questions that imply a reply is expected.

  • Pre-deadline Reminders: If Flora identifies an email with a deadline and you haven't received a reply, she will proactively remind you before that specified date. For example, if an email states, "Please send the report by Friday," and you haven't received it by Thursday, Flora will send you a timely notification.

  • Contextual Awareness: Flora understands the context of your conversations, ensuring that reminders are relevant and actionable, distinguishing between general information and urgent requests.

2. User-Set Custom Follow-up Reminders:

For any email or situation wFlorae you want to ensure a future follow-up, you can directly instruct Flora to set a custom reminder. This gives you complete control over your follow-up schedule.

  • Flexible Date Selection: You can easily select a specific future date and time for Flora to remind you to follow up. This can be done through the Dearflow interface or by simply telling Flora via the AI chat.

  • Intuitive Command Examples:

    • "Flora, remind me to follow up on John's email next Tuesday."

    • "Set a follow-up reminder for this email in 3 days."

    • "Remind me to follow up with the client on August 15th."

  • Seamless Integration: These custom reminders integrate with your overall Dearflow workflow, appearing in your notifications and often linking directly back to the original communication.

Streamlined Follow-up Actions: Crafting Your Message with AI

When it's time to follow up, Flora doesn't just remind you; she actively assists in composing your message, making the process incredibly fast and efficient.

  • Auto-Drafted Follow-up Emails: Upon receiving a follow-up reminder, Flora will automatically prepare a draft follow-up email. This draft will be contextually relevant, often referencing the original conversation or the reason for the follow-up.

  • One-Click Approval: If the suggested draft perfectly meets your needs, a single click on "Approve" is all it takes to send the email, saving you precious time and effort.

  • Rapid Adjustment with Ask AI: Should you wish to modify Flora's draft, you can leverage the powerful "Ask AI" features (as detailed in the Auto Draft section).

    • Natural Language Editing: Directly tell Flora what changes you'd like: "Flora, make this follow-up more concise," "Add a brief summary of our last conversation," or "Change the tone to be more urgent."

    • Highlight and Refine: Select specific sentences or paragraphs within the draft and use the "Ask AI" option to expand, shorten, or change the tone (e.g., more formal, casual, friendly, polite).

By combining proactive AI detection with intuitive custom reminders and intelligent draft assistance, Dearflow's Follow-up feature ensures that no important communication ever slips through the cracks, empowering you to maintain strong connections and achieve your objectives.